Associate Client Relation

Shift timing – 9 hours shift and sunday fixed off

Job Description

A field intensive role where you help market, engage and connect with the walk in audiences better by selling our Yoga programs

Effectively search prospective clients and convert sales leads, which could range from walk ins to possible clients around 3kms of the Yoga Studio
Manage end-to-end client relationship that includes welcoming clients, handling client queries (on call/ in person), assisting clients with our programs, client paperwork, records and outdoor promotion activity for brand promotions
Ensure daily reporting as per the tools made available from time to time and timely and accurate updating of account data in existing MIS systems
Execute targeted local marketing initiatives to help deliver the revenue target for the Store
Provide timely and effective resolutions to all client issues to ensure client satisfaction of the highest level
Retain and grow SARVA business from existing clients through Renewals, Up-sell, Cross-sell, etc.